We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation. Whether you're shopping for performance-driven athletic wear or everyday comfort footwear, we ensure your items are carefully inspected and securely packaged before dispatch. International shipments may require additional processing time due to customs clearance.

Delivery durations vary based on your location and shipping method. Domestic orders typically arrive within 5-8 business days after processing, while international deliveries may take 10-20 business days. Please note these are estimates—peak seasons or unforeseen circumstances may cause slight delays. Expedited shipping options are not currently available, but we continuously evaluate our logistics network to improve delivery speeds.

We offer transparent pricing with no hidden fees. Our shipping options include:

• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more

All prices are in USD. Shipping costs are calculated at checkout based on your order total and destination.

We currently ship to most countries worldwide, including the United States, Canada, European Union nations, Australia, and select Asian territories. Some remote locations or regions with complex import regulations may experience restrictions. During checkout, our system will automatically verify if we can deliver to your address. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. Most carriers provide detailed updates including customs clearance milestones for international shipments. If you haven't received tracking information within 3 business days of your order confirmation, please check your spam folder or contact us at [email protected] for assistance.

While we strive for timely deliveries, occasional delays may occur due to carrier issues, weather events, or customs processing. If your package hasn't arrived within 5 business days of the estimated delivery date, please first track your shipment using the provided link. For lost packages or significant delays, contact our support team at [email protected] with your order number. We'll investigate with the carrier and either reship your items or issue a refund as appropriate under our Refund Policy.

International customers are responsible for any customs fees, import taxes, or brokerage charges imposed by their country's regulations. These fees vary by destination and are not included in your order total or shipping costs. We declare all packages at their actual purchase value and cannot mark items as "gifts" to avoid fees. For accurate estimates, please consult your local customs office before ordering. Note that delayed customs clearance does not qualify for refunds under our delivery timeframe guarantees.